Terms & Conditions for 1 Free HbA1c Test
Please read the below mentioned Terms and Conditions carefully before taking part in this offer. By participating, You t affirms that you  have read, comprehended, and consented to abide by these Terms and Conditions and shall not dispute the same at any point of time.
1. Offer : free HbA1c Test 
2. Offer Validity – This scratch card offer is valid from 1st March,2025 to 1st March, 2026 (both days inclusive) or till stock lasts (Offer Period) on purchase of offer Protinex product.
3.  Offer Applicability - This offer is exclusively available to Indian citizens who are 18 years of age and are currently residing in India. 
4. How to Redeem:
a) Scan the QR Code or visit www.protinexdiabetescare.com and enter the voucher code, Name, Email ID, Mobile Number and click submit to receive OTP.
b)  Enter the OTP received via SMS and click on submit.
c)  Select the State, city, fill in your address along with preferred date and time slot along with backup date and time slot and click on submit to complete your booking.
d) A minimum of 48 hours’ prior notice is required to book an appointment.
e)  You will receive a call 24 hours prior to your booking date, to confirm the available slot and address. In case of unavailability, alternative dates and times will be offered. Once confirmed, booking details will be shared on the registered email id. Please show the booking confirmation email to the sample collection representative at the time of their visit. 
5. Rescheduling: Voucher once booked cannot be rescheduled or cancelled. If you are not available at the designated date & time of the collection, as per your chosen appointment, the voucher would be deemed to be redeemed.
a) Request for change of date, name, and health centre shall not be entertained by Danone India/Agency. If the successful Participant fails to show up on the date, me and health centre allocated to him/her or fails to provide the samples at the designated date & me of the collection, the offer will be forfeited in its entirety at the discretion of the Danone India/Agency.
b) In case the Laboratory/ Diagnostic Centre providing the test service at home is not available in the successful Participant’s pin code, then the successful Participant shall have to provide an alternate address which is serviceable or travel to the nearest Laboratory/ Diagnostic Centre available at his/her own expenses. 
c) In case the successful Participant does not avail the Promo offer on the date and time informed by Danone India/Agency, Danone India/Agency shall be relieved of its obligations under the Promo. As such, the successful Participant will have no claim against Danone India/Agency. 
5. No-Representation and warranty:
a) This offer is provided on an "as is" and "as available" basis, Danone India/Agency makes no representation or warranty of any kind, either express or implied, with respect to the Promo Offer or the laboratory / Diagnostic Centre which is in charge of conducting the Health Check-up under the Promo offer.
b) Danone India/Agency does not guarantee or make any representation with respect to the correctness, completeness or accuracy of the Health Check-up conducted and reports generated by the Laboratory/ Diagnostic Centre and shall not be liable to any issues/claim/query arising out of such tests conducted. Laboratory/Diagnostic Centre shall be responsible for the authenticity and accuracy of the same and any claim/query pertaining to it, shall be dealt with by the Laboratory/Diagnostic Centre only.
c) Danone India/Agency shall not be responsible for any direct or indirect loss, injury or any other liability arising out of the Promo offer.

6. General Conditions
a) This offer is subject to promotional availability and government regulations. This offer is not exchangeable for “cash” or for “sale”.
b) This offer is not available to employees of NUTRICIA INTERNATIONAL PRIVATE LIMITED and PREMIER SALES PROMOTIONS PVT LTD, its clients or agencies or trade partners, dealers, distributors, and their immediate families
c) Photocopied, torn or mutilated Vouchers will not be accepted. This offer is provided on an "as is" and "as available" basis, without any warranties or guarantees, express or implied. Danone India reserves the right to modify, suspend, or discontinue the free offers at any time without notice.
d) This voucher has no monetary value, is non-transferable and cannot be used in conjunction with any other promotional offers.
e) A maximum of 1 (one) voucher may be used per person, per mobile number, per email id, per address during the promotion period.
f) Only one voucher per booking will be entertained. Multiple Vouchers cannot be booked together.
g) Nutricia International Private Limited or the agency is not responsible in case the Voucher codes have expired for any reason whatsoever.

7. If you are registered with Do Not Disturb (DND) service, you will not receive an SMS confirmation from us. Please mail us at feedback@bigcity.in for any queries. If Premier Sales Promotions Pvt. Ltd has already emailed or sent by SMS, Premier Sales Promotions Pvt. Ltd will not re-send the voucher code to any new or corrected email address or phone number nominated by the entrant.
8. Nutricia International Private Limited or agency and the Stores are not responsible for any loss or theft of the Vouchers. No duplicate Voucher shall be issued to the customers.
9. Nutricia International Private Limited or agency is not responsible for any problems or technical malfunction of any telephone or network or lines, servers or providers, computer equipment, software, technical problems or traffic congestion on a mobile network, or any combination thereof, or any other technical failures including any damage to entrant's or any other person's mobile handset or computer related to, or resulting from, participation in this promotion or the downloading of any materials related to this promotion.
10. Caution: Any attempt to deliberately damage Danone India's promotional website or the information on the website, to cause malicious damage or interference with the normal functioning of the website, or to otherwise undermine the legitimate operation of this promotion may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, Danone India reserves the right to seek damages to the fullest extent permitted by law. If Danone India suffers loss or incurs any costs in connection with any breach of these Terms or any other legal obligation by an entrant, the entrant agrees to indemnify Danone India for those losses, damages, and costs.
11. Nutricia International Private Limited or agency accepts no responsibility, financial or otherwise for the misuse of or agency Vouchers and are not liable for any personal loss or injury and cannot be held responsible for any disagreement concerning the quality/ availability of featured offers. 
12. Premier Sales Promotions Pvt. Ltd. is acting as an executing agency for this promotional offer and holds no legal and financial liability on unclaimed offers, incentives, Vouchers, etc beyond the applicable period of the promotional offer.
13. The provision of free offers does not constitute an endorsement or recommendation by Nutricia of any products, services, or information provided in connection with the free offers
14. Modification or Termination: 
a) Nutricia International private Ltd reserves the right to modify, suspend, or discontinue the free offers at any time without notice
b) Nutricia reserves the right to modify these terms and conditions at any time without notice. It is the user’s responsibility to review the terms and conditions periodically for any changes.
15. These Terms & Condions are subject to Indian Law and the exclusive jurisdiction of the Courts in Mumbai. 
16. Promoter: Nutricia International Private Limited (Danone India)
17. All offers are supplied by Premier Sales Promotions Pvt. Ltd. 4th Floor, Mitra Towers, 10/4 Kasturba Road, Bangalore 560001, India. E-mail: feedback@bigcity.in. All queries should be sent to this address.